Touchstone Worktops – Our Process

When you choose Touchstone Worktops for your new kitchen or bathroom surface, you can rest assured you’re choosing the highest quality of stone worktop company. In order to give you a better idea of how we meet our customers’ requirements, we’ve created this article that will talk you through our process.

1. Visit our showroom

Visiting our West London showroom and factory will give you the best possible idea of the various high-quality worktops that we have to offer. Whether you know exactly what you need or you don’t know where to start, our friendly staff can talk you through your options and what you’ll get from Touchstone Worktops. At our showroom we’ll give you a quotation for the proposed stone surface and work – our prices are often lower than our competitors – and we can then set about arranging the templating, delivery and installation.  

2. Templating and cutting

Once you’ve decided on the type of surface you want and the size of the areas you require, we create a laser template from which we can then produce and send you a CAD drawing so that you can confirm everything is as it should be, including the placement of sinks and hobs. After this it’s time to start cutting the stone to size. Our digital CNC machines (both CNC saws and CNC processing centres) are used in conjunction with our laser template to ensure accuracy to one tenth of a millimetre. This hi-tech digital service isn’t offered by many companies in our industry, but here at Touchstone we understand how crucial perfecting your new stone worktops is to you, our end customers.  

3. Delivery

We always endeavour to offer a prompt, efficient delivery service. Our central London base means that we can easily reach anyone in the capital, but also the surrounding areas like Surrey, Buckinghamshire and Berkshire. We’ll arrive at your premises fully equipped and prepared to start work.  

4. Installation

Once we’ve arrived, it’s time for us to install your new worktop. Our commitment to swift, efficient and effective workmanship means all our jobs are started and finished on time and you can be sure you’ll be left with your dream worktop, perfectly installed to last for as long as you need it. As Silestone and Caesarstone Gold-level Fabricators, all our Silestone and Caesarstone installations come with a 25-year limited materials guarantee, for even more peace of mind.  
Touchstone Worktops are a leading provider of granite, quartz, marble and natural stone worktops for bathrooms, kitchens and commercial applications alike. We’ve been proudly serving customers throughout London and the surrounding areas for over 21 years, bringing our first-class service and our stunning stone worktops to homes and commercial properties of all sizes. To find out more about what we do please either read our excellent reviews on Google or Trustpilot, or please get in touch with us today and we’ll be happy to help.  

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